Shipping Policy

Nurul Mode — US Delivery Terms & Shipping Guidance | Last Updated: September 2026

At Nurul Mode (www.nurulmode.com), commercially operated by FF COMMERCE LTD, we are committed to providing reliable, transparent, and efficient shipping for all orders across the United States. We pride ourselves on simplicity: no hidden fees and free standard delivery on every order.

1. Target Market & Direct Fulfillment

We ship exclusively to physical addresses and delivery locations across the United States. To offer curated apparel and collections at the best direct-to-consumer prices, all orders ship directly from our specialized international fulfillment hubs.

2. Order Processing & Estimated Delivery Timeframes

*Note: Business days are defined as Monday through Friday, excluding public holidays. Delivery estimates are provided as guidance only and may occasionally vary due to external factors including weather conditions, customs processing, local postal service delays, or peak holiday demand.

3. Real-Time Order Tracking

Once your order is processed and dispatched from our fulfillment center, you will receive an automated shipping confirmation email containing a tracking number and a link to monitor your parcel in real time as it makes its way to your destination.

4. Address Accuracy & Delivery Conditions

Address Accuracy: Customers are responsible for providing complete and accurate shipping information at checkout. Nurul Mode is not liable for delivery delays or lost parcels resulting from incorrect or incomplete address entries.

Undeliverable Packages: Packages returned due to an incorrect address, refused delivery, or failure to collect from local post offices may be subject to additional return and re-shipment fees.

5. Returns, Damaged Items & Customer Care

If you are unsatisfied with your purchase or if your item arrives damaged or incorrect, please notify customer support within 30 days of delivery at info@nurulmode.com. Please include your order number and photographs of any damage. Approved return instructions will be provided via email. For complete details, consult our Refund & Return Policy.

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