Terms of Service

Nurul Mode — Legal Terms & Purchase Agreement | Last Updated: September 2026

This website (www.nurulmode.com) is operated by Nurul Mode, commercially owned and operated by FF COMMERCE LTD ("we", "us", "our"). Throughout the site, the terms “we”, “us” and “our” refer to Nurul Mode. By visiting our site and/or purchasing from us, you engage in our "Services" and agree to be bound by the following Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. We reserve the right to update or modify these terms at any time by posting updates to this page.

1. Online Store Terms & Age Restrictions

By agreeing to these Terms of Service, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to intellectual property laws). You must not transmit any worms, viruses, malware, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.

2. Market Focus & Consumer Protection Compliance

Our website and services are intended primarily for customers in Singapore, with all operations structured to provide a smooth, transparent, and reliable shopping experience for this market.

All customer transactions are conducted in accordance with applicable Singapore consumer protection statutes, including the Consumer Protection (Fair Trading) Act (CPFTA), and relevant privacy frameworks, including the Personal Data Protection Act (PDPA).

3. Products, Pricing & Order Acceptance

• Pricing & Availability: Product prices are subject to change without prior notice. We reserve the right to modify, suspend, or discontinue any product line at any time.
• Product Representation: We make every effort to display product colors and images accurately; however, display settings on individual devices may cause slight variations.
• Order Cancellation & Refusal: We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, unauthorized resale, or billing inaccuracies. Order modifications or exchange requests must be submitted prior to our daily cut-off time of 8:00 PM SGT (Singapore Time).
• Billing Accuracy: Accepted payment methods include providers displayed at checkout (e.g., Visa, Mastercard). By placing an order, you authorize charges to your selected payment method and confirm that all billing details provided are accurate.

4. Shipping & Logistics Overview

To provide curated apparel at competitive prices, orders are fulfilled directly from our specialized international logistics hubs. Estimated delivery timeframes to Singapore are typically 5 to 12 business days following order processing. Comprehensive delivery terms, lost parcel procedures, and return steps are governed by our separate Shipping Policy and Refund & Return Policy.

5. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are strictly prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform illegal acts;
• To violate any international or local regulations, laws, or municipal ordinances;
• To infringe upon or violate our intellectual property rights or those of third parties;
• To transmit viruses, malware, spam, or code designed to disrupt site functionality or security;
• To submit false, misleading, or deceptive information during registration or checkout.

6. Limitation of Liability & Governing Law

Disclaimer of Warranties: Services and products are provided "as is" and "as available" without express warranties, except where mandatory consumer guarantees apply by law.

Governing Law: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, without overriding mandatory statutory protections provided to consumers under applicable local laws.

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